Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. Does it have cross-border restrictions? The Related transaction is not an AUTHENTICATE. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. Any value longer than this will generate this system message. The CardStart date that has been entered is not a valid month and year combination. This is a required field and needs to be sent with every transaction you register with Sage Pay. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. Please email support@sagepay.com with this error. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. The check digit invalid. When you are prompted to restart the computer, click Restart . You are therefore unable to perform any further refunds against the original transaction. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. Selecting this option will clear the SD card in a few seconds. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). A range of payment methods are accepted by the manual payment method (here is the list of all accepted facebook payment methods This can be used to describe the goods being purchased or the nature of the transaction. You will need to check to ensure that the correct value is being submitted. The Currency does not match the original transaction. The TxType requested is not supported on this account. The Billing Phone contains invalid characters. The message POSTed to the Sage Pay system was of an invalid type. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. A transaction is unable to be registered without this information. To determine what the code means you will need to contact your merchant bank as they are bank specific. Transaction is not allowed without 3D secure authentication. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. This value would have been sent back to you in the status response of the original transaction from Sage Pay. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. For more information please refer to the protocol guides. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. Facebook devised a manual payment system to address the problem. The issue is normally associated when you are attempting to automate these actions. Either provide the user with access to the chosen or select another which the user has access to. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. The Delivery Address2 contains invalid characters. italian sayings about love and life. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. and cannot be the same. In this case, please . Delete the problematic software, then redownload it from Nintendo eShop. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Please check with our support team if you are uncertain which cards your account has been set up with. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. The request to Cancel an Authenticated transaction was successful. The Currency is not supported on this account. Difficulties with estimation of epsilon-delta limit proof, Replacing broken pins/legs on a DIP IC package. The Transaction has already been Refunded. The issue is normally associated when you are attempting to automate these actions. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. 2) Obtain a newer video card that has firmware fully compatible with UEFI. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. You set up the length and range of card numbers that are acceptable for each card type. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. The CardHolder field in the transaction registration POST can only contain up to 50 characters. What is the problem? If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. The Vendor configuration is missing or invalid. The Delivery Surname contains invalid characters. Unable complete transaction due to resubmission of authorisation request by client. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. Refunds are not allowed for this payment type. Initialise the console without deleting save data. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Please check and retry. If any other characters or spaces are being passed or provided, then you will receive this error code and message. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. The start date that you have selected is later than the current date. A credit or debit card number must be entered in the card number box provided on the payment screens. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). 4022: The Card Type selected does not match card number. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. The RelatedVendorTxCode does not match the original transaction. Please check and retry, There was error processing the payment at the bank site. Making statements based on opinion; back them up with references or personal experience. Why is there a voltage on my HDMI and coaxial cables? You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. This field can contain up to 10 characters. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. A valid value is required in the format 123.123.123.123. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. This URL must be http:// or https:// and be less than 255 characters long. All VendorTxCodes must be unique. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The value which is being sent accross in this field is more than this. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. Any values provided which is not numeric will generate this system message. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. A valid

value is required in the format 123.123.123.123. This only occurs if there are problems with your POSTing component. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. The Contact Number contains invalid characters. If the card was issued outside of the United States, this might be the problem. f: Alt+Tab to a popped up window name 'Message" which contains the following. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. Currency fields should contain 3-letter ISO 4217 codes e.g. You will need to check that this field is sending the correct reference. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. This vendor's rules require a successful 3D-Authentication. If you receive this message, it means that the transaction has been successfully Registered. Try a different card" solved. Why are physically impossible and logically impossible concepts considered separate in terms of probability? You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. No spaces, hyphens or other characters or separators. Overlaps with an existing rule. Please check the related transaction is a AUTHENTICATED transaction. This value is 10 alphanumeric characters long and should be retrieved from your database. Error parsing the request XML. Please ensure that you are sending the correct value in the TxType field. The syntax of the request was not understood by the server. If you have not supplied the correct value in the RelatedVPSTxId field, have not submitted it in full or it is incorrectly formatted then you will receive this system message when our systems try to validate the post. Please press Windows key and R key on your keyboard at the same time. The Transaction has already been Released. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. You may wish to (or advise your shopper) to try the transaction again at a later time. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. A transaction is unable to be registered without this information. cannot be more than 50 if is not provided. The card is not yet valid. The Vendor Rule Bases disallow this card range. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. If you are providing a value which has more that 20 characters then you will receive this system message. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. The TxType field determines how the transaction will be processed by the Sage Pay system. The RelatedSecurityKey does not match the original transaction. If a card StartDate value of 1509 was passed this would generate this error code. The BillingAddress and BillingPostCode are required. The Authorisation has been declined by the bank. A required parameter is missing. This will cause the payment pages not to appear and generate this error. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. The VPSProtocol value is not supported by the system in use. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. You will need to check your code to ensure that you are not sending more than 255 characters within this field. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Transaction not in paypal registered state. Authentication credentials are missing or incorrect. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. ##### is an invalid date format. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. The command passed in the parameter was not recognised. The Amount you are passing has more digits after than the decimal point than is allowed. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. The certificate must have the digital signature key usage. More information on the different TxTypes can be found within the protocol document. Please try again. The VendorTxCode has been used before. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. This value should be alphanumeric and 38 characters in length. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. Cannot complete request. There is a problem with the details that have been supplied. The start date you have supplied is after the end date. Some cards have restrictions on cross-border usage. Should not include leading zero's, and only include values in the range of 0 to 255. 4021 : The Card Range not supported by the system. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. whose number you've supplied in the CardNumber field. The difference between the and value must be no greater than 50. Please ensure that you only ever use a fully qualified URL. Please contact support to re-enable this functionality. You will also need to check the content of this field to ensure that it is valid. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. The Card Range not supported by the system. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers.