I signed up for oil delivery in December as a new customer. TERRIBLE!!! A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. He is also pleasant, helpful and willing to answer questions. That's the Petro promise. The British use petrol to refer to the U.S. gas. round. I would never use them in the future. Where are the petrol stations owned by Shell? What are the three principles of cultural humility? Really great, friendly and thorough service. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. They are professional. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Petro has always been dependable. How could it be ok before and then not after. Petro Holdings serves customers throughout the United States. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". Find your local office: See what services and offers are available in your area. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. I will never call them ever again. PERIOD. Customer Reviews are not used in the calculation of BBB Rating. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. $6.509 / gallon for #2 oil. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. The finished basement smell terrible as well. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. THEY'RE BAD BUSINESS!! Company said definitely in 2 days and broke that also. Love that Petro has great people working for them. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. from Massachusetts to Virginia. Worst company if you need customer service. I have to give a star and giving this company one is is way too much. After I received my oil I checked my tank and I was only at a 1/2. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business $60K-$65K Per Year (Employer est.) A link has directed you to this review. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Petro Holdings, Inc. operates as a holding company. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. History. Customer Service Supervisor. indoor air quality, and more to improve your lifestyle. Their payment posting is very inaccurate. Petro Home Services. They came same day in a few hours. They called at 2 and said they couldn't make it. Was told the tech would be out to today. I also was given a $125 credit as a new customer. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Is Petro a gas or oil? Home heating oil and propane services. Great! I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Find your local office: See what services and offers are available in your area. They called at 2:30, said they had one stop before me and would be here around 3:30. . STAR GAS ANNOUNCES SEVEN ACQUISITIONS Exceeded my expectations! Stewart is an expert at this and he has an amazing amount of knowledge. 11/27/2018. I would use them again. Well its now been 24 hours later and several phones later with no email with my receipt. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. They do the job correctly. It bounced back. Petro staff is always courteous, professional and does the job right the first time. Just got oil delivery. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Petro Service Limited is pleased to welcome K.W. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. The technicians were professional. But they had done very good work up to that point so i just paid them. Natural gas services: use natural gas in your home? Service call was under contract so no charge for the call. Although I signed with them in November I had my first delivery 1-11-22. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. 145 talking about this. Will never do business with them again. I ordered oil on January 25th 2022 100 gallons for $325. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. I am told someone will have to call me to do this. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. It went well. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews Would be there on Tuesday, cancelled again. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. International Association of Better Business Bureaus. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. However, each month marked subtle changes to the price a consumer will pay. I have fairly new furnace. I have not heard from him yet. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. They had aThe combined purchase price of the distributorships was $18.6 million. Enjoy reading our tips and recommendations. Get oil when you need them without contract. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. Deliveries are automatic and we never run out of fuel. They would not deliver, they would let you run empty. Our content is intended to be used for general information purposes only. *Some services may not be available in all areas. Regards, Petro Home Services. How do I know I can trust these reviews about Petro? When autocomplete results are available use up and down arrows to review and enter to select. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Home heating oil equipment and services to help you save. And that's the Petro promise. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? The company delivered oil even though there was lots of snow. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Had our heat back in no time. "Petro customer. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. However, oil kept leaking from the boiler since his "repair" 3 months ago. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. BBB Business Profiles may not be reproduced for sales or promotional purposes. He was very professional and was able to asset the situation and solve it quick. Yes, Petro Home Services offers emergency services. If you continue to use this site we will assume that you are happy with it. They were competitive in cost and did an excellent job. are looking for before you even pick up the phone. Stewart (Tech #756) was great! In November 2017, J.A. Copyright 2022 Consumers Unified LLC. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. DON'T USE Petro. Who is the CEO of Petro home services? In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Service Technician. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Our in-house factory trained technicians provide support 24 hours a day, every day. We are commonly referred to as Petroservice, our registered business name. Thats criminal, Putin or no Putin. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Don't renew your contract with Petro. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They called at 2:30, said they had one stop before me and would be here around 3:30. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Was suppose to show up this morning and no show again. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. I was told what the payment would be based on what I had used in oil the previous year. It was covered under my Service contract. Put $0 down on the latest energy-efficient systems. Our experts make it their mission to understand your home and the people in it. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. $38.21 Per Hour (Employer est.) Copyright 2000 - 2023 Star Group, L.P. | They need to have a more competitive price. I used Petro Heating and Air Conditioning Services to fix something. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Rude representatives refused to provide supervisors' contact info.