Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Representatives are available 24 hours a day, 7 days a week and 365 days a year. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Taxes, Fees & Port Expenses are additional amounts to fares listed. And it cant be redeemed for cash. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. Beach Towels to take ashore will be available upon arrival at the Gangway. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). For this reason,guests are encouraged to obtain travel medical insurance prior to travel. So far we have never seen any missing OBCs. Follow in the wake of great adventurers in a colorful new world. No exceptions will be made. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. Theres never a dull moment on your Holland America Line cruises. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. For more information, consult your Customs Agency. And just got of the phone with HAL to verify that all amounts are showing. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Guests will be asked to discard open beverages in plastic containers prior to boarding. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. I still think it is too much, though. No. Holland America Line Extends Military Onboard Spending Money Offer to Canadians; Now Includes First Responders and Healthcare Heroes for Select Cruises Correct -- no savings. No more waiting for printed cruise documents. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. So you really can't count on any info you get! You will need to provide health certificate documentation for the animal in your ports of call. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. For your convenience, foreign currency exchange services are available at Guest Services. Youth Staff cannot assist in the washroom in any way. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Souvenirs can? PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. holland america scedule from rotterdam to the usa. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. ahead and pack some anti-diarrheal medication with your other medications. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. With RCCL there was no hold, I gave my creditcard number and that was it. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Mobility Equipment: The safety of our guests and crew is our number one priority. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. I take the cash as well. I've had rental car companies put holds of $300-$500 on my credit card. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Any additional information concerning currency restrictions, please contact the customs agency in their country. It is how it is. A customary fee will be charged for services and medications dispensed. Sharing of any beverage or the package is not permitted. Powered by Invision Community. Do Not Sell or Share My Personal Information. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Please print out Express Docs including Boarding Pass prior to your sail date. For this reason, Holland America Line has size and weight guidelines for scooters. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Please be sure you understand the requirements for a service animal to disembark in each port of call. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. It also saves you from checking a bunch of charges on your on board account. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Save my name, email, and website in this browser for the next time I comment. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Guests may check no more than 3 pieces of luggage per person. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. If you do not see our representatives, pleasehave one paged. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. If all three are on the same account, it will be credited to that account. If you choose, continue the journey into the Yukon on your Alaska cruisetour. This will generally include any credit given by a TA. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Hope it works out for you. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. There is no charge to your credit card. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. How do I get to use the $200 obc for grats for 3rd in cabin? https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. You will need to provide health certificate documentation for the animal in your ports of call. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. and souvenir bar glass at any bar. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. From time to time guests encounter transportation delays in getting to their cruise ship. If you have a chronic medical condition, please bring a recent report from your physician. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Please refer to Express Docs for more specific information regarding your arrival airport. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. CC Help Jenn Holland America Line's 150th Anniversary celebration OK, I'm convinced on beverage card and donating any overage to the crew. Each item is authentic and many are branded with designer names you have come to trust. The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Unsure of your next cruise? Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. You can always your OBC in the shops, Exploration Cafe (books). Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. suits you. Or just add any leftover amountto your onboard gratuities. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Bring your travel and health insurance information and have it handy at all times. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Download the app before your cruise, log in, and immediately start using Navigator. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Applies to all guests 18 years of age and over. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Our activities to protect the environment have not gone unnoticed. No smoking of any kind will be permitted on any stateroom verandah. Yes, you are correct. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Let the vacation begin the moment you arrive in a new country. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. both aerobic and strength-training equipment. Disembarkation is usually completed within two to four hours after the ships arrival. You may find more information on our tours and shore excursion programs on hollandamerica.com. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Usually there is a fee required. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Usually there is a fee required. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. The card can only be settled for the amount of the pre-paid Gift Card. Times and locations can be found listed in Navigator and the When & Where program. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. I can see this is one cruise where we wont be splurging on extras. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. Limited time offer, Savings for Onboard Bookings Only. Additionally, you can call the ship directly from the shore. of people and the oceans we sail upon. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. Generally, the ship is subject to certain government procedural requirements upon arrival. 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. If you have enough credit to cover it, why get excited about it? 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Holland America Line assumes no responsibility for the items listed above. Points can be applied towards statement credits, onboard amenities, gift If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. These requirements are established by the countries you are visiting and not by Holland America Line. Room Dining is available 24 hours a day. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Limit: One (1) offer per person, and up to two (2) per stateroom. ), after handling money and pens, and after using the restroom. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly.