Rooms are clean and nice but not sound proof. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Nobody likes that thought," Freeland said. For convenience, each room includes a refrigerator and a microwave. Booking not found double-check your booking number and PIN then try again. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Ideally, we'd publish every review we get, positive and negative. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Couples in particular like the location they rated it 9.0 for a two-person trip. Guests can work out in the on-site fitness center or indoor pool. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. I never swim with my kids because I hate cold water and was able to swim with them for hours. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. Youll never stay anywhere like for the price. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Beautiful property! Frequent visitors over many years and always pleased. 714 out of 2735 reviews" ", Rating 6 - Okay. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. if the writer is claiming to be someone else). The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. "One call per month and I was pretty happy. Pizza, Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The rest of the staff was very, very rude and it did not feel welcoming. Bar is always amazing! Staff was very nice and helpful, beautiful rooms and location! The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. I felt like it was inconvenient for us to dine there or something. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Overall the hotel was very nice as was the experience. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Its an older hotel, but its clean and the free breakfast makes it a must stay. Weird. When I checked in I paid in advance for a one week stay at a special winter rate. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. This material may not be published, broadcast, rewritten, or redistributed. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The front desk staff were excellent as well as the Hotel itself. We went back to the area for spring break and decided to stay there again because of the location and price. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Food was outstanding! It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. Tripadvisor performs checks on reviews. It is my hope that you see fit to give us a second chance to win your valuable business back. Select dates to see this property's availability and prices, Food: I loved it! As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Made beds, replaced towels and amenities. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. Yeah right! To edit a review youve already submitted, contact our Customer Service team. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. This is the version of our website addressed to speakers of English in the United States. Weird. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Wonderful. Very condescending when protocol had changed since last time we stayed. The room was large, 900 TV channels and reception area inviting. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Restaurant is good. Though the lobby is lovely don't let it fool you! When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Overall, still comfortable and friendly service. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Travelers may receive a savings voucher when they submit a review. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. We went back to the area for spring break and decided to stay there again because of the location and price. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. The breakfast was excellent and free but the staff during breakfast was totally rude. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. It is a very nice and reasonably priced Hotel. A business center with fax and photocopying services is available. The following reports are from third party sources. All of which have experienced no problems. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. Welcome to our newly updated hotel. We went back to the area for spring break and decided to stay there again because of the location and price. Nor could we call out in case of an emergency. NEVER again! I did not like how dark the place was, and how murky the pool was. But I could not overlook the bed bugs. From: The east and west. If the staff was better, the hotel would be an excellent place to stay. NEVER again! Try again. Additional sorting options might be available (by type of traveler, by score, etc). Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Great place to stay, great location and awesome breakfast!! Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Yeah right! There is nothing classy about the way this staff treats it's guests. NEVER again! The pool was nice and warm As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Service was excellent and employees were here helpful and friendly. Expedia, Inc. is not responsible for content on external Web sites. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. American, I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. 2. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Unfortunately, he was the only one during our stay there that was friendly. I really didn't know about bed bugs at the time. Chapel Hills Mall is 1.2 mi away from this hotel. Breakfast is unreal. The atrium for the hotel is beautiful. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. Amazingly clean. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. We went back to the area for spring break and decided to stay there again because of the location and price. Cancellation and prepayment policies vary according to accommodations type. This property has taken steps to provide more sustainable and eco-friendly travel. Arrive: 03-01-2023 . Posts are solely the responsibility of their respective authors. language, whether its just a rating or contains comments as well, etc.). Wish there was a hot tub for the grownups but no biggie. Nice spacius and clean This is not a rash, these are bites! I love that they tell you how to get to our room. Exterminators recommend we use the acronym S.L.E.E.P. We will definitely stay here again if we are in the area! we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Give Light and the People Will Find Their Own Way. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Such a treat! Very tranquil atrium area. There is nothing classy about the way this staff treats it's guests. June 12, 2022 . It is served in the restaurant. I then contacted the BBB. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Tripadvisor performs checks on reviews. Its the best place we have ever stayed. We were told there was a hot tub at the hotel - there was not one. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Freeland admits it's work that can make your skin crawl. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Free public parking is available at a location nearby (reservation is not needed). For the money, this hotel was beyond worth it. All rights reserved. Check your booking confirmation email to find your booking number and PIN. Please note that all Special Requests are subject to availability and additional charges may apply. We've sent you an email so you can confirm your subscription. We checked into the hotel and the person at the counter was very friendly and personable. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Clean and friendly staff room look as if they have been updated. - Terms of use - Privacy - Disclaimer. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Mountain View was decent but not sure its worth the up charge. But the complaints stop there. Staff was amazingly friendly. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included Beautiful facilities, parking lot was a bit dark at night. If bedbug cases are increasing locally, health department officials wouldn't know it. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. 245 out of 2735 reviews" ", Rating 4 - Poor. This is a great value. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. The room was not very clean. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. The number of extra beds and cribs allowed depends on the option you choose. Lock in the lowest price from these sites. Breakfast was top notch. Icon Color & Report Disclaimer File a new bed bug report at this location Prices are the average nightly price provided by our partners and may not include all taxes and fees. (Click on the Red Icon to view detailed bed bug reports. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. I would recommend it if you can handle the unfriendliness of the staff. Building itself is beautiful. But this would have been bearable had the staff not been downright snotty and rude. Was not really expecting housekeeping but they did come during our 3 day stay. I really didn't know about bed bugs at the time. Tasted delicious and the staff was friendly, hard working and good at their jobs. It's a two bed room. Right now bedbugs are a problem here at home in Colorado and in all 50 states. We stayed here with our two kids. NEVER again! The free breakfast was awesome, more than I was expecting in a free hotel breakfast. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Booked this on a major travel site for an incredibly low price. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. If you stayed at this property through Booking.com, you can write a review. Overall, okay. Error: In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Basically got one night free with purchase of one night compared to other Hotels in same area. Please enter a valid email address. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Breakfast staff not so hospitable. Front desk amazing. Basically got one night free with purchase of one night compared to other Hotels in same area. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. Respect the privacy of others. Our bed was horrible. This service may contain translations powered by Google. Booking.com. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! The Garden of the Gods is 7.5 mi away. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. 96 out of 2735 reviews" ", Rating 2 - Terrible. This was for the price a grand slam! Copyright 19962023 Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. This meant there was furniture being moved men shouting up and down the hall and dogs barking. I liked the layout for the bathroom area. Get exclusive access to members-only deals by email. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Rooms were clean & staff at desk was very polite & professional. The facility was a great experience for the modest price. check in was super easy. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Rooms were clean and comfortable One of the best places I have ever stayed. Hotel was clean and had a pleasant clean smell. more. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Booking.com does not accept responsibility or liability for any reviews or responses. After their trip, guests tell us about their stay. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. A chef was available to make made to order eggs/omelets! Dinner, Acceptable and a good value for amenities. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. more. Examine your luggage carefully while repacking and when you return home. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Reserved 2 rooms, 1 king & 2 queens. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Pick up the mattresses in the rooms and look under it. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Use cautionwhen using pesticides and always follow label directions. You may either dine in the restaurant or take your breakfast to go back to your room. We all have bed bug bites all over us and they are very uncomfortable! We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family.