Oh my Lord this app is awful. 22. Although, HomeWAV cannot endeavor to verify or confirm the legal authority by which any Facility Rules are set forth, if HomeWAV is notified by the Facility that the HomeWAV Software is being used in such a way to circumvent or bypass any administrative settings or in contravention of the Facility Rules, we reserve the right to terminate the account and to take further remedial actions. You acknowledge that we do not pre-screen Third Party Content, and that we may cease providing Third Party Content at our sole option. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. 20. Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. Meet Wire of Hope's inmate penpals online by browsing our free inmate penpal listings. (usually within one hour). If the Company changes any term or condition, said modification, revision and additional information shall be posted here and shall automatically replace the terms and conditions and become binding on all users of this site. in any manner that could disable, overburden, damage, or impair the Facility Network or other communications networks, servers, or providers, or interfere with any other partys use of the HomeWAV Software, including their ability to engage in real time communications with other users through the HomeWAV Software. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. F.Internet or other similar network activity. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification The Registered Agent on file for this company is The Corporation Trust Company and is located at Corporation Trust Center 1209 Orange St, Wilmington, DE 19801. IN NO EVENT WILL HOMEWAVS TOTAL LIABILITY EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO HOMEWAV FOR YOUR ACCESS IN THE PRIOR 12 MONTH PERIOD OR (B) U.S. $5.00. Express any concern you have about our use of your data. YOU MUST CREATE A USER ACCOUNT AND AFFIRMATIVELY ACCEPT THIS EULA IN ORDER TO DOWNLOAD AND USE THE HOMEWAV SOFTWARE. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. HomeWAV, Facilities, and all users are independent contractors, and nothing in this EULA will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. Please call 844-394-6639 to find out the rate for a specific jail. Even better you'll only pay for the HomeWAV minutes you use, as there are no plans, packages, or hidden fees. Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. Facility means a state run correctional facility that has entered into a Facility Agreement and which is providing Facility Network Users the ability to access and use the HomeWAV Software through the Facility Network. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Upon termination, HomeWAV will deactivate your user account. YOU MAY CREATE A USER ACCOUNT ONE OF TWO WAYS: THROUGH OUR WEBSITE AT https://www.homewav.com/, OR THROUGH OUR MOBILE APP WHICH IS ACCESSIBLE THROUGH COMMONLY USED APP STORES, WHERE YOU CAN DOWNLOAD THE HOMEWAV SOFTWARE TO YOUR TABLET OR MOBILE DEVICE. Force Majeure: The Company shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by the Companys default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under the Companys control. You can choose to reject this agreement to arbitrate. Code 1798.80(e)). IF YOU ARE AN AUTHORIZED ADMINISTRATOR ACTING ON BEHALF OF A FACILITY, WHEN YOU CREATE THE FACILITYS USER ACCOUNT, YOU ARE ACCEPTING THIS EULA ON YOUR OWN BEHALF, AND ON BEHALF OF THE FACILITY AND ALL OF THE FACILITY NETWORK USERS. Enter the amount you would like to add to your account via the Add Talk to Me Funds in the app or online. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of these Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable. In addition, we offer user support through our website at https://www.homewav.com/service-support/. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. Notices. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying other than the foregoing license to possess for personal use. 14. In addition to the terms defined above, the following terms have the following meanings: Denton County Sheriff's Office Inmate Visitation All inmate visitation is by video visitation. oh and I have an excellent phone and WiFi so it's the app. var tlJsHost = ((window.location.protocol == "https:") ? The number of minutes to be transferred. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. C.Protected classification characteristics under California or federal law. Facility is responsible for communicating all questions and requests from end user to support services. Interested in learning more about how HomeWAV can help you? My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. Stay Logged into Your Account and Wait: The great thing about video calling with an inmate is that you do not need to have a scheduled time to chat. Save my name, email, and website in this browser for the next time I comment. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. to export any Third Party Materials or other data or any portion of the HomeWAV Software to the US or foreign countries; Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. ACCEPTANCE OF THE TERMS OF ALL DOCUMENTS IS NECESSARY TO UTILIZE THE HOMEWAV SYSTEM. - HomeWAV End-User License Agreement Instead, voice and video calls are initiated from your loved one when they have access to a HomeWAV kiosk or tablet. Please note that acceptance is at the discretion of each correctional facility. Changes and updates to Privacy Policy: We will change and update the privacy provisions of these Terms from time to time. Modifications to Website. Meet Wire of Hopes inmate penpals online by browsing our free inmate penpal listings. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the. 5. Information we collect automatically: Please see policy on Cookies, below. Contact Wire of Hope Visit your local PayNearMe location to add funds. section 13-2505 "Promoting Prison Contraband." This is a Class 5 felony . Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? THE COMPANY IS NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. If you already have a card saved in our system, choose that card. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. HomeWAVs software allows you to schedule without any assistance from jail staff. * Username: * Password: Password should be at least 6 characters long. All users must comply with all local, state, federal and international laws, ordinances and regulations. Site Map, Wire of Hope East Coast Notice to California Residents First, choosethefacility and addyourloved oneto your call roster. They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. Other Notes Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN THE PARTIES AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. We encourage our users to be aware when they leave the Website and to read the privacy policies of other sites accessed or visited. We advise you to review the Facilitys policies and local rules within your jurisdiction to confirm the procedures taken by the Facility. "https://secure.trust-provider.com/" : "http://www.trustlogo.com/");