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\n<\/p><\/div>"}. Give us a call if you need help with something urgent. % of people told us that this article helped them. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). StubHub gets a lot activity from users on Facebook than it does on Twitter. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. All rights reserved. StubHub was a brand I knew and loved. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. This article was co-authored by wikiHow staff writer. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. WebHow To Contact StubHub Corporate Office Headquarters. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). This article has been viewed 52,013 times. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Fax Number: 1 If you buy through links on our site, we may earn a commission. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Luckily, weve compiled (and tested!) StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. I live in Singapore where the StubHub app is not avail. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. Lots of answers to questions are in our FAQ. The corporate office phone number is 415-222-8400. Built In is the online community for startups and tech companies. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Personally, though, I found it disappointing. Published and reprinted by permission of Houghton Mifflin Harcourt. It was time for me to choose possibility once again. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. hours. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Thanks for your message we aim to get back to you within 24 hours. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. Alternatively, You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Enjoying This Built In Excerpt? Enjoying This Built In Excerpt? Enjoy! We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. To subscribe, click on the button below and copy the URL into an RSS reader. We give them a time frame to offer As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. They mention on their website that you should call their normal customer service number to ask about adding an event. StubHub is an eBay company (NASDAQ: EBAY). WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Ticketbis makes it easy for users to attend events all over the world. Joo Almeida D'Ea Head of Integration Office. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Every order is 100% guaranteed. It Open our virtual assistant, click on "Contact Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Pro tip: Each number appears to go to a different department. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Somehow, Id have to navigate us through it. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Personally, though, I found it disappointing. Our RSS feed includes all eBay news articles published on this website. In February of 2020, we sold StubHub for $4 billion. Find contact information here. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. WebGet in touch with us today! By signing up you are agreeing to receive emails according to our privacy policy. 2697 Lakeville Rd. Check your order confirmation email for Will His AI Plans Be Any Different? WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. This article was co-authored by wikiHow staff writer, Eric McClure. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances.