By using our site, you agree to our. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Our RSS feed includes all eBay news articles published on this website. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. The more I learned about StubHub, the more excited I became. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Jeff Zwelling TBD. Events Parking. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. 1 if you bought tickets and you have a problem with them. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. wikiHow is where trusted research and expert knowledge come together. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). WebStubhub, Inc. operates as an entertainment ticket agency. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. 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To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. I ordered tickets but can't view them online even with the access code. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Stubhub serves customers worldwide. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. WebStubHub is an American ticket exchange and resale company. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. 4 if you have questions about listing tickets. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. To subscribe, click on the button below and copy the URL into an RSS reader. His digital chapbook, The Internet, was also published in TL;DR Magazine. Personally, though, I found it disappointing. The transaction, subject to customary closing conditions, is expected to close in mid-2016. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"