So even if you wanted to keep your phone number it's impossible until THEY update their system. Imagine not being able to call the police? Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] He said he was not allowed to transfer the call to anyone else. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. It's now been a day and half. DEVASTATING to my business. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. WebStraight Talk Home Internet service available in select areas. It is impossible to talk to someone who speaks fluent English. They wanted me to buy another cheap phone to keep my number. Forget about data limits! Well start sending you the news you need delivered straight to you. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Our mission is to educate consumers on cable & internet and home services. Unacceptable. I am very upset that they would not honor the warranty that the phone was supposed to have. No international roaming allowed. They refuse to credit my account and are charging me full price for another month without the service I paid for. Wasted half a day! Does Straight Talk offer a refund after cancellation? Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. This whole situation is f*cked up and I dont know what to do. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. > Understand My Bill. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. This is your device's unique identification number. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? There is nothing like a good deal. We also ensure all reviews are published without moderation. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Once there, you can enter your mobile number to check your Service End Date. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. For assistance, please contact us at 1-877-430-2355. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. Even when they trouble shoot my son's phone he still can't do anything. Navigate to the Support tab and click on Contact Us. Privacy Policy. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Press 1, then 5, then press # three times. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Tim was only in his late 20s, but just didn't care anymore. Please save your time and don't do this service. Today I was told I would only need a credit card to sign up for service. I absolutely hate Straight Talk! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Now Im sitting here on hold again for over 20 min now. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Your new Straight Talk will be ready to complete activation when your old phone stops working. They also have a rewards program so you can earn points to get free monthly plans. People do change cards. Advertisers above have met our South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). We value your privacy. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. After spending over 2 hours on hold they disconnect me. Subject to our Reasonable Use Policy and Terms of Service. Never called . Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. They outsource all of their work to Philippines who do not know the basics of the English language. After converting to the Verizon sim, my line has shown "inactive" for weeks. Straight Talk is also branded as Tracfone and offers prepaid phone service. Make sure you check if your phone is compatible by texting "KYOP" to 611611. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. This company is a total scam. I will be taking the phone back. I reset network settings. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. DO Not do business with thieves. Is it possible to keep my Straight Talk phone number after canceling? I asked for a manager or someone that could do something. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Straight Talk could never get my phone to activate. Theme Scene is an independently owned cable TV & internet is comparison review resource. Check running services and close unnecessary applications. The worst phone service ever!!!! > Change Credit Card or Checking Account. Its location on this page may change next time you visit. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. We then hung up. So if thats what you want, feel free to explore it. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Why Ripoff Report will not release author information! I was a no show due to a soft water flooding of o I turned it off and back on still no service. Who's crazy enough to start this website? To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. I can call my son in Maui. The next step is to activate your device and redeem your plan. Get rewarded with Free Service at Straight Talk Rewards. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Straight Talk has continued to offer quality services since launching a few years ago. ^FT It's a scam. I can't get pictures in my texts and they are no help after days of taking to them. How do I know I can trust these reviews about Straight Talk Wireless? It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. 4G LTE or 5G-capable device required. How Do I Check If My Balance Is Due on My Straight Talk Phone? Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Alarms, TTY and other systems may not be compatible. Text 611611 to check your balance, get refills and much more. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Asked for a supervisor and was told they don't transfer calls. I have been a customer for about 7 years (with 4 phones/lines) in my household. Jan 4th of 2023 lost all coverage and internet. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. We use dedicated people and clever technology to safeguard our platform. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Yes, as long as Straight Talk provides service in that zip code. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Yes, you may change your Straight Talk phone number. Your Straight Talk phone uses the towers from one of these four networks. It goes against our guidelines to offer incentives for reviews. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Call (888) 442-5102 to request an unlock. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. No international roaming allowed. Copyright 1997-2023, Ripoff Report. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. To use this option, simply visit the Straight Talk official website. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. When I got home to do the setup it said I had no service at my address. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] A couple hours later my phone lost service. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Posted by nepaguy001. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. Im so mad right now. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. | Here are 8 tips for writing great reviews. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. So I'm out money with no phone or service and thus far no solution offered. I am a prospective customer of Straight Talk. My other carrier released my number which left me with no phone for 36 hours. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Original review: Feb. 1, 2023. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I can not find a way to contact them if I am not a customer. I ordered a Samsung Galaxy S10 from their website. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Still no service. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Hiding negative complaints is only a Band-Aid. Copyright 2007 - 2023, ContactHelp.com. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Lets get it Straight. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. You can use our automated system or speak to a Customer Care Representative. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You'll get all the information you need right on your phone! HOURS OF OPERATION 7 days a week, 365 days a year. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . WebChat with one of our agents live. Just a Philippine call center that is undertrained and could care less to do their job. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Concerns about data usage are often reported by users. If you need to see tips for WiFi connectivity, click here. Wow! Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. No one knows how to help or even cares. Long time customer of Straight Talk. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. INSTALL NOW>> Forget about data limits! Apparently I am not the only one with issues. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. I was charged the full amount and then the next day lost phone and text service. SELF-SERVICE AT YOUR FINGERTIPS Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. I laughed as I am expected to have two phones when I am dealing with the issues. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Enter your address to check service availability for your address. I spent HOURS on the phone with customer service getting the same answer every time. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Track data usage in the app or from the home screen widget. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". WebUnlocked phones youre bringing to Straight Talk. He said he was sorry but not allowed to once the ticket said it was denied. Customer service gives no true resolution to the issue. Straight Talk is a reliable alternative to major cellphone providers. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. The NEW $55 Plan will now provide Unlimited High-Speed Data. I am very angry. SMH!!!! Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Additional terms and conditions apply. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Depending on location, powered by 5G or 4G That person took my address, email address, and phone number. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. All rights reserved. WebClick on the option See Balance/Service Date. Finally switching. How Do I Check If There's Straight Talk Coverage in My Area? Or who knows as it was not freely shared. Great help!!! Track data WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Switch "Screen Timeout" to the lowest setting. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. We don't call a lot of people. Yesterday we discovered that we can't call the New York State Police. No customer service at all. He just did want to do it. Straight Talk is one of the leading wireless carriers in the United States. Once the app and email has been set up, an icon will appear on the applications menu. There are no credit checks, and you pick the plan and activate your account. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. So we created a free concierge service you can call at the phone number below. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. You may have called before the Customer Care Center was able to Activate your phone. I am now in the process of changing carriers because of how horrible they are and continue to be. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. That dirty freaking bad customer service is awful at Straight Talk. and maybe a couple more hours before they can get it fixed. We've come across 5 numbers locally that we can't call. F this company. You have exceeded the amount of items allowed in your cart. WebWho can I contact if I am having issues with my Phone Service? @PBQB523 Focusing on our quality of customer service is our priority. Find another carrier. The freaking phone isn't no good the button doesn't work. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Your Privacy Choices. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Our content is intended to be used for general information purposes only. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Rates are subject to change without prior notice. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Please fill out the form below and we will be in touch with you ASAP. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Meanwhile, she said their is nothing wrong with my phone. Press 1 for English and then 4 twice through menu prompts. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. You have exceeded the amount of Smartpay items allowed in your cart. Chat with Support Call Directly Need guided support? Enjoy reading our tips and recommendations. In my experience and for my needs Straight Talk worked very well for me. It is affordable and I like that I could bring my own phone. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Enter your phone number and pick the keyword that best fits your needs. Some phones on specific plans have hotspot capabilities. The first rep. this morning said he'd call me back on my cell right off. Phone was fine for a month. They asked if they could call me on a different number to troubleshoot. You can now share news articles on your favorite social media channels.