This will have negative impacts on the company profits and may also be an opportunity for the competitors to thrive. Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing & Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. Climate scenario analysis allows the Qantas Group to estimate how we are positioned to withstand different climate futures over the medium to long-term. Yet its own employees, and not just union officials, raised these concerns with Four Corners. Additionally, the attempts to lay off or retrench some workers may result into litigations that will cost the company heavily. A third hat has been thrown into the ring in the race for a potential new boss of Qantas as Alan Joyce prepares to step down as chief executive by the end of the year.. Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. And, above all, achieve the highest standards of safety and integrity. Qantas Airways Limited ABN 16 009 661 901. The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". In that time, weve seen massive economic and technological advances and responded by transforming and adapting our business, setting milestones for the aviation industry along the way. Matthew Allsop spent just shy of 16 years wearing the Qantas uniform and "flying under the Qantas tail but never actually worked for Qantas proper". We require independent third party auditors to carry out extensive on-site assessments which audit workplace practices including adherence to living wage requirements, maximum working hours, acceptable living conditions and corporal punishment. The S&P/ASX 200 Index (ASX: XJO) airline stock closed yesterday trading for $6.28 per share. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . click here. In plain English, Qantas would find a new company to hire other pilots to do the work. Aviation has been at the forefront of the global business response to climate change, becoming the first industry to voluntarily commit to emission reduction targets as far out as 2050. Management Committee and the Board of Directors, for the purpose of assessing the performance of the Qantas Group. Qantas's early rally lost steam and closed 0.3 per cent lower at $6.515. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he . "All the disruptions that we're getting, none of them, in and of themselves, are anything different to what we deal with on a day-to-day basis," he told ABC's Four Corners. Opens in a new window Olivia is also on the Board of UNICEF Australia. and Audit Committee, review Qantas Management's establishment and operation (within the risk appetite set by the Board) of an enterprise-wide operational risk management system which is designed to identify, assess, monitor and manage operational risk throughout the Qantas Group in relation to safety, health, environment, security and An Engineering degree in Aeronautical, Mechanical, Electrical or equivalent. Prior to joining Qantas, Tino was the CFO of National Express Group Australia (the Australian operations of National Express Group plc), a public transport provider. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). The aviation industry frequently deals with uncertainty, whether it's in the price we pay for fuel, business and consumer confidence and demand levels, weather patterns, geopolitical events and as seen recently, pandemics. Qantas risk management practices capture threats and opportunities that have been assessed using the QRAG, with risks reported to Executive Management based on their significance (risk rating and/or consequence levels). The Risk Management Policy serves as a statement of the overall UNCG risk management goals and focus. From 2018, we intend our climate change disclosures to align with the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). Tinos airline experience also includes roles at Ansett and Skywest. The Qantas Group's strong governance frameworks are overseen by the Board of Directors and the Group Management Committee. Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. We monitor global developments in governance, laws and business practices, and work collaboratively across our global footprint to ensure we continue to meet these standards. Over the years we have learned - and witnessed - the importance of . Andrew manages the Groups government, industry, public policy, regulatory, environment and international affairs worldwide. Opens in a new window CDP website. Upgrade your web browser for an enhanced experience. Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum. Therefore, job security is absolutely paramount, and pilots cherish their job security. Risk refers to the probability of an event and potential consequences, both positive and negative, to UNCG. The respect of human rights is key to our business practices, and we proactively undertake ongoing human rights due diligence in our operations and across our supply chains. "We're working longer hours. "I don't work for a tea and coffee company. Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. The Australian Taxation Office (ATO) has advised that the Qantas Group is a key <> Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. Tino La Spina will move to the role of Chief Executive Officer of Qantas International on 1 October 2019, with Vanessa Hudson formally commencing as the Groups new Chief Financial Officer on the same date. Full time permanent position based in New York, JFK. % TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy and has expanded his role over the past few years to now having responsibility for driving the overall strategy of the Qantas Group, leading the group wide transformation program and day-to-day responsibility for Qantas IT systems, and their ongoing efficiency and effectiveness. The Qantas Group is committed to complying with all applicable laws and regulations, and to conducting business with the highest standards of ethics and integrity. He commenced with Qantas as Chief Operating Officer in July 2014 and on 1 March 2015 was appointed Chief Executive Officer of Qantas Domestic. Harassment in the workplace is not tolerated and is a form of discrimination if it is based on an unlawful ground such as gender, race or disability. A current ground staff member told ABC's Four Corners: "Anybody that thinks the outsource of the in-house ground handling is not a problem is delusional. He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. Risk Management Policy Release Date December 11, 2014 Revision Date June 24, 2021 Issued by Risk Management Committee Supersedes Released dtd. In doing so, we can ensure that our business is resilient in the transition towards a low carbon economy. Qantas Airline: Risk Management Plan Part 2: Risks Facing Qantas Airline Group The risks facing Qantas Airline can be identified as illustrated in the diagram below; SWOT Analysis Diagram Other Tools and Techniques Tool Identification Techniques Probability and Impact Matrix Risk Data Quality Management Expected Monetary Value Analysis "In terms of pilots, of the things that Qantas has done very successfully, because the law allows them to, is that they've acquired or set up subsidiary airline groups," Mr Lucas said. Tony Lucas has been a pilot for 30 years, 27 of those with Qantas, and he has risen through the ranks to become a check and training captain. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our Group Climate Action Plan (PDF) in 2022. The Company's Risk has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. Oversight is maintained through the Boards Audit Committee and Safety, Health, Environment and Security Committee (also known as CHESS). Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. Mr Evans was the Chief Financial Officer of the Qantas Group from March 2010 to February 2015. Every employee and contractor is aware of risks to the business and their responsibility to manage those risks, and we encourage employees to highlight actual or potential concerns. Opens in new window, To read our CDP Climate Change disclosures, please visit the Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. Consistent with the Groups consultative approach on this complex issue to date, we expect that as our operation resumes, that our dialogue with stakeholders will also resume. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. Qantas Airways Limited ABN 16 009 661 901, Safety, Health, Environment and Security Committee Charter (PDF), Qantas Group Business Practices Document (PDF), Learn more about our Supply Chain Assurance Program (PDF), UN Guiding Principles on Business and Human Rights (UNGPs), International Air Transport Associations June 2018 Annual General Meeting Resolution. In line with this, the Qantas Group committed in 2017 to align our climate change-related disclosures to the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. "I would say that the Australian domestic market is the most competitive in the world. due to superior cost and risk management 46 new domestic routes announced including 31 launched in FY21. The global nature of our business means that we interact with government and their agencies across the regions and countries in which we operate. The Group has considered transport of unsuccessful asylum seekers through multiple lenses, including as part of the salient human rights issues assessment undertaken in 2018; a targeted risk assessment inclusive of the impact to our broader stakeholder group; and the Groups capacity and qualification to second guess a complex and comprehensive regulatory and judicial process. Compliance measures are used as a tool to address identified risks. Risk Management Policy; 9. Opens in new window, To find out more about how Jetstar is making a difference, With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. Read more hereOpens in new window Opens in a new window We continue to learn through collaboration and shared experiences to make the system better. $75,000-$85,000 USD. ", A Qantas pilot told ABC's Four Corners: "When you mix a safety critical role with a threat of losing your job, then it really only ends in one way. BLUE STAR'S RISK MANAGEMENT FRAMEWORK The Company has adopted the Committee of Sponsoring Organizations of the Treadway Commission The Audit Committee undertakes the functions of a risk committee as set out in the ASX Corporate Governance Principles. Our services include term papers, research papers, book reviews, homework assignments, dissertations, assignments, business papers, and thesis papers. "So, all four of those working together,side by side, pushing carts, handing out meals on one plane.". Investors have been selling this fund manager's shares following the release of a disappointing half-year . During FY22 this included: The Business Integrity & Compliance team support the business on meeting the requirements of human rights related legislation, practices and standards, including through assessment of suppliers in our supply chain assurance program. He was also a key architect in the Qantas Emirates alliance that launched in 2013. Qantas is often referred to as a "legacy airline", which is code for an airline that came out of public ownership with generous pay and conditions compared tonewer competitors. Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. As weve done during the pandemic, were continuing to transform to make sure were well positioned for the future. As part of our wide-ranging contract with the Australian Government, the Group maintains an open dialogue on a number of issues that directly impact our business, including in relation to human rights. Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. As a matter of fact, only particular people are gifted with a talent for writing. It is the intention of the Qantas Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations. We know that how a business conducts its activities and operations can affect the human rights of other people, whether they are employees, customers, workers in our supply chain, or the broader community. click here. The Qantas Group encourages Disclosing Persons who have reasonable grounds to suspect a Disclosable Matter to make a disclosure via the following channels, by: Further information about how to make a disclosure, and additional Eligible Recipients is available in the Policy. This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. Our sophisticated risk assessment utilises known bribery and corruption risk indicators and incorporates the Groups established risk assessment procedures to identify potential risk and, where required, to introduce adequate controls to mitigate that risk. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). The national carrier has a proud history of stepping up in times of crisis and the Group will continue to work closely with the Federal Government to provide repatriation flights, support export industries, share medical aid with our neighbours. 2 0 obj Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. Following ongoing discussions with the Department of Home Affairs about the repatriation of deportees who have not been granted asylum by the Australian Government, the Department has updated its Persons in Custody (PIC) form so that airlines are advised whether an individual has outstanding proceedings before a court or tribunal prior to international transportation. "For pilots, job security is everything," he said. The Groups Business Integrity & Compliance function, reporting to the General Counsel and Group Executive, Office of the CEO, ensures that the Group is best positioned to respond to both the rapidly evolving regulatory environment and shifting societal expectations regarding corporate ethics. To Secure Your Legacy. Andrew began his career in IT consultancy. New airlines entry in the industry and competition in the domestic market, Other Tools and Techniques Tool Identification Techniques. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. 4 0 obj hb```a``f`e`.Ugb@ !+sLt``0\)1`K%A , OH8H#?Dl'7Np`2fr@S)A4)Ah3S[+.w`gL\Nf 2 ^! There's a lot that can go wrong. With the right risk-management method, accompanied by diligent reviewing of your investments, we work to mitigate the risk to your retirement savings by minimizing exposure to market uncertainties and tempering the effects of inflation on your portfolio. As governments are key decision makers of issues that directly impact our business, we invest in building effective and collaborative relationships in order to achieve optimal business outcomes for the Group. security and internal audit risk across the Qantas Group. The Qantas Constitution (PDF) is Qantas' key governance document. To find out more about our safety strategy and performance, see page 16 of the Upgrade your web browser for an enhanced experience. Following the review we have re-defined our approach to ensure all Qantas Group workplaces are safer for our people by: Our inclusion and diversity strategy is focused on driving an improved people experience (and in turn, better business outcomes) by removing barriers to inclusion and creating greater opportunities for participation. I work in a safety environment, on a heavy piece of machinery. Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. Qantas staff fear the airline's stellar safety reputation is at risk as pressure from management mounts. Audience This policy applies to all entities within the Sandvik Group Weve been serving communities for more than 100 years. The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. Qantas categorically rejects claims that its aircraft maintenance engineers are overworked or that there is a risk to safety. A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy including digital, customer products including lounges and inflight as well as food and beverage. stream However, some employees Four Corners spoke to worried that, amid outsourcing and loss of experience, and cost-cutting and chaos at airports, the layers of defence had thinned. Third, any lucrative business will attract new competitors. He recalls how, on some flights, he would work alongside staff from a UK Qantas subsidiary, a New Zealand Qantas subsidiary and legacy staff, on different pay and conditions. Platinum Asset Management Ltd ( ASX: PTM) The Platinum share price is down 17% to $1.89. Naren Kumar was appointed Acting CEO of Qantas International in April 2019. "And then what they do is, they play one group of pilots off another group, and essentially threaten to take the flying a group of pilots is currently doing and give it to another group of pilots.". More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. Andrew David has extensive airline experience. Gattinoni Business Travel expands footprint following acquisition. The Group reported a $1.43 billion Underlying Profit Before Tax and Statutory Profit After Tax was $1.0 billion. Risk management is an integral part of all organisational process. "So, for that critical safety sensitive role, basically people are now being paid the same as if they worked in a fast-food outlet or worked at a supermarket. Risk Management Policy is framed as per the following regulatory requirements: Companies Act, 2013: Provisions of the Section 134 (3) "There shall be attached to financial statements laid before a company in general meeting, a report by its Board of Directors, which shall include endobj Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. You will lead the delivery of risk management improvement projects as well as provide risk advisory services to enhance risk management capabilities, culture and awareness across the Qantas Group. If there is a fire, I'm required to run towards it. TheQantas Group Business Practices Document (PDF)provides an overview of our beliefs, values and business practices and highlights the standards to be upheld by all employees. Opens in new window Tino has significant experience in the Transport industry in both Commercial and Financial roles having worked for a number of Airlines. The latest FRMS was given the thumbs up by Australia's aviation safety regulator, CASA, following a 12-month trial. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, which we continue to evolve.