One is located near Gate C4 and the other is located near gate D2. Your airline can also assist you. We know some travelers need a little assistance getting on their way. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. About Us Contact Us . DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. These locks are available at PDX and travel stores nationwide. TSA is a place for people looking to join a mission that matters. Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. TSA. ', Portland International Airport7000 NE Airport Way Portland OR, 97218. This is true even if an animal carrier is not required by the airline. Each concourse is labeled alphabetically, and gates are numbered sequentially within each concourse. Before sharing sensitive information, make sure youre on a federal government site. TSA Cares assistance is only available for help through the screening checkpoint. PWM NAC Procedures Working Group Meeting- Thursday March 2, 2023 at 5pm 5/5 . Each room is equipped with ample counter space, electrical outlets, a sink & a chair. Please be aware that it may take a few minutes for a Smarte Carte representative to come to your location to assist you. Global Entry. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. Portland (45.58926 ,-122.593753) Lost And Found If you've lost something at Portland International airport and would like to recover it, the proper contact information is below. Airlines will often allow only a limited number of animals in the cabin of the aircraft on a given flight, travelers are advised to call their airline and reserve a space for a traveling animal. How do I purchase an airline ticket or change my current reservation? The charge is $4 per hour with a maximum of $24 per day. Lost & Found Inquiry Would you like to report a noise event? Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. Submit a claim for lost/damaged items or personal injury. Animal Air Travel You will be provided an estimated wait time when you call. Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). 5215. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a primary commercial service airport since it has over 10,000 passenger boardings (enplanements) per . Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. For more information, please review the PDX Travel Tips. You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. Also, please be prepared to provide your own government-issued photo identification (e.g. There is ease to get in and out and the rental cars are right onsite. 3.4 20 reviews. For extra speed and convenience, complete the online application before arriving at PDX. Telephone: +1 503-288-0075 . If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. Check with your airline regarding mobile check-in requirements and other check-in alternatives. To enhance security and speed you through the security screening process, the TSA, the Federal Aviation Administration (FAA) and/or airlines prohibit some items in your checked and carry-on luggage. Make sure you keep your luggage with you at all times. Due to COVID-19 were limiting the number of people inside the terminal to minimize congestion. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. 1020. 3/4/2015. 25 mins from Bend, OR. All passengers must present Transportation Security Administration checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present government-issued photo ID, such as a driver's license or passport. If your baggage alarms, they need to physically inspect it. *Please note: this email account is monitored Monday-Friday. Contact PDX Lost & Found, Airline questions? You can put restricted food items in your checked bag, or ship them ahead. Can I bring my pet into the terminal if I'm not traveling? Ground Transportation What identification is required for me to travel? We don't track, store, or sell your information. Liquid, gel or aerosol medication containers that are 3.4 oz (100 ml) or less can be placed in a clear 1 quart sealable plastic bag (mixed with toiletries) without the need to declare these items. For more information, visit the TSA website. TWIC Apply for a TWIC card. TSA screenings are detailed checks that can cause high wait times. Request a TSA official for a speaking engagements. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Utah is the first state in the U.S. to launch a production mDL that is fully compliant with ISO 18013-5 the international standard that ensures global acceptance as legal ID and . For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. You will not need to remove suit jackets or blazers unless requested by the screener. A passport and additional documentation may be required if you are traveling internationally. All are accessed from the Departures - Ticketing/Check-In Level. The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. Federal directives allow only two carry-on items per passenger. For pet relief areas contact any airport or airline staff. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. Terms and Conditions. Identification Learn about ID requirements. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. For advice on how early to arrive at other times of day, consult your airline. At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. Personal items such as scarves, ties, and ribbons attached to checked luggage may cause problems with the baggage handling system and could result in a delayed flight or damaged luggage. Express Lanes are typically available during the busiest flight departure periods at the airport. We have a range of parking options that are secure and convenient, well-lit, paved and open all hours. If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. Liquids Rule . The phone number is 866-289-9673, and representatives are available from 8 a.m. to 11 p.m. EST on weekdays and 9 a.m. to 8 p.m . Portland PDX Airport info on baggage claim, skycaps, baggage carts, and security. TDD: 1.800.815.4636. We don't track, store, or sell your information. Portland International Airport (PDX) is open 24 hours, 7 days per week. Policies regarding animal travel vary from airline to airline. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Vehicles that wait at the curb or are left unattended will be ticketed or towed. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 Traveling Alone We recognize that your most important concern is your child's safety and well-being. Phone: 541-682-5430. If my checked baggage is missing, damaged, or delayed, who can help me? Passengers traveling domestically age 18 and older are advised to carry a government-issued form of identification at all times. This does not include items such as hair dryers, electric shavers or electric toothbrushes. Get CLEAR. In order for the Noise Management Department to assist you, we ask that you provide your street address and zip code as well as your name. PreCheck enrollment is available at PDX for all departing ticketed travelers just past the North Security Checkpoint by Gate E2 . For additional information, please visit the TSA website. While the government itself offers no discounts or . The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. Effective July 1, 2015, Oregon Measure 91 legalizes recreational marijuana use for people ages 21 and older. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). In addition, the TSA Office oversees government contracts with private screening firms in the Multnomah County area. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. Staffed Daily from 6 a.m. 9 p.m. Lost Something? Items left at the security checkpoints are taken to the PDX Lost and Found office and are available the next business day. Can a non-traveler go through security to meet or escort a passenger? However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. The Economy lot is $4 per hour with a maximum of $15 per day with the seventh day free. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. Should you require additional time when picking up your party, consider using the airport's parking garage directly across the street. The official guide to Oregon travel and tourism information. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. If it does not, expect to explain why to the screening officer. Airline Information It is best to place metal items in your carry-on baggage until you clear security. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Someone from our customer service department will be in touch soon to follow up. Locate items left at a security checkpoint. TSA screens all checked baggage. When using pet relief areas, animals must remain on a leash. Travel.State.Gov. I love small local airports. You can pay at the exit booths as you leave the garages or Economy Lot. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. For that reason, it is recommended that you contact your airline in advance to ask about their gate pass policies. If your identity is confirmed, you will be allowed to enter the screening checkpoint. PDX accepts cash, debit cards, American Express, Discover, MasterCard and Visa. Airports with Global Entry Kiosks. Eugene, OR 97402. Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. You may not leave your vehicle unattended. County Office is not affiliated with any government agency. Your best bet is to call the traveler directly or have the traveler paged at the airport. It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. Travelers should contact their airline directly for hours and additional information. Arrivals and Departures Contact Contact Customer Service How can we help you? Active U.S. Military Service Members can also stop by one of the information booths in North or South Baggage Claim and if the booth is staffed by volunteers, volunteers can access a Smarte Cart in Baggage Claim for them. How do I check-in for my flight and obtain a boarding pass? Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. Use this tool to help you get between terminals, No destination-specific delays are being reported at. To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Contact Us | U.S. Customs and Border Protection Contact Us For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. Apply fora hazardous materials endorsement. What should I expect at the security checkpoint? Airport Contact; Closest Airports to PDX. Media Contact public affairs. What is the least expensive parking at the airport? In the event you arrive at the airport without valid identification, you may still be allowed to fly. 15706. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting.