mazda soul red crystal paint problems mazda soul red crystal paint problems

Mazda has been the target for major problems with chipping paint on several of their vehicles. I went to the dealer, they took some photos and never argued. Check out the various car color available for Mazda CX-5 as follows: Mazda CX-5 Sonic Silver Metallic. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. My '16 Miata is Soul Red (original color, not Crystal,) and it chips like crazy. Mazda CX-5 Eternal Blue Mica. Reason I ask is that Mazda in their COVID desperation has offered to put us into a 2020 with a lower monthly payment if we trade in our 2018. Doesn't the gray use the same process? Im just anal and got the front end of my 3 clear wrapped. 2022 paint by Mazda with a promotional name of Soul Crystal Red. this 2023 mazda cx-5 2.5 s is soul red crystal metallic with black cloth interior. I'm real curious to know if the entire vehicle was repainted or just the affected panels. Other shades available on request. Upon inspection I contacted Mazda corporate. Mazdas New 2023 CX-50 Earns Industry's Highest Safety Award From IIHS, Mazdas Last-Place Score On New Ranking Reveals Brands Last Challenge, 2023 Mazda3 Gets Two Important Changes - Pricing Update Here, Kia US February Sales Are Best Ever But Hybrids Are Winning Out Over EVs, If New Model Sales Are Any Indication, It Could Be A Huge Year For Subaru, The 2024 Subaru Outback Pricing, Model Guide And Its Most Significant New Upgrade, Ford Extends Lead Over Rivian With Big USPS E-Transit Electric Van Order, European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5, Visit Torque News homepage for more stories, Five Features I Love About My 2018 Mazda CX-5. I asked again for a courtesy vehicle and he told me they have nothing to give me. Sales: (702) 358-0930 | Service: (702) 358-0892 | 7760 Eastgate Rd Henderson, NV 89011. . I have just started to get chips on my Soul Red CX 5 even though I picked it I told the dealer, and although the car was 14 months old, they said View our Flanagan Motors Mazda inventory to find the right vehicle to fit your style and budget! Show more Show more Blending Blue. I Was: AU . I told him about the issues the color has regarding chipping. life time new car, for six months (out of 24 that I've owned it) We await the return of our car Recent Arrival! . Also please check out the In addition, it has a larger amount of smaller aluminium particles than the 41V colour code, which gives it a brighter surface. I even purchesed the glass coating the dealership was offering. About 2 months in, I noticed paint chips and it has only gotten worse. I certainly will never buy a car from that dealership again My dealership told me mine is the 3rd they repainted. I looked for pictures of mine but couldn't find any. There is only one time I know exactly when/ where it came from. How did you get on with your touch up pen? For the past year I have tried contacting Mazda about it. . Welcome to the Mazda Family, Press J to jump to the feed. on the front. were always looking up the latest news from car manufacturers, from paint problems to repair procedures. Try the 41v. to inspect it at the end of March but found the car had spots and runs in the paint and all I called Thursday afternoon and was told they had no idea what they were supposed to be doing with my car. Diese*r Petitionsstarter*in setzt sich fr Dinge ein, die ihr/ihm am Herzen liegen. It's a frequently reported issue online with the red 18's, but I'm not sure about other years or colors. Drexel Hill It's costing my insurance company $4000 to repair. I bought a brand new red Mazda CX5 in April 2017 and I noticed chips on the hood and Buy Mazda CX-30 Touch-Up Paint. any paint on it in three years'. take it further with fair trading if they dont come to the party. don't want a repeat issue. Small Business Mazda's 46V Soul Red Crystal colour code is a three-coat reddish colour (candy effect) which, due to its composition and complexity, may give rise to matching difficulties for the bodywork and paint shop professional. kms city driving. claimed chips caused by the stone!. Mazda CX-5 Snowflake White Pearl. Most detailing places will actually do both: PPF, and then ceramic coat over the whole thing. All of these cars were in between where I parked my CRV and the mall entrance. Shop for your next 0 Mazda CX-3 at otogo.ca! Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. Price is plus tax, state fees, and dealer doc fee of $899. you guys argue with them and give the strongest justification until I can get the whole car Change.org Uh oh. By the way I was at the mall yesterday and did see several 2017 or later CX5's in the parking lot of various colors. The marks are all over my car and I have owned this car less than 2 months. now repainted TEN (10) CX-5's so far with another half dozen scheduled to be done. This color was a $700 dollar option and the paint is inferior in quality and easily chips. By May, my wife said, I won't be keeping this car too long, there won't be Mazda CX-30 Complaints, Issues And Problems. This colour is very attractive because of its rich and distinctive appearance, on top of being the colour of choice for many buyers. . Following the steps described will lead to an excellent colour match of the finish, and full customer satisfaction. It has to be a certain thickness to meet durability / adhesion standards. I have maintained the film the same as if it was paint. What is the name of the pen, where can I find it? Sad to hear that paint is still a problem. Picked Machine Grey. Only problem is the 2018 didn't have the updated paint. the dealer even told me the manufacturing plants have gone to a thin coat of paint and . . The server is misbehaving. statistics and reliability analysis of Mazda CX-5 based on all problems reported for the CX-5. From engines powered by Doritos to luxurious crossovers, we have them all. Press question mark to learn the rest of the keyboard shortcuts. Adjust the gun according to the indications provided on the product data sheet. This way, you will find out the ideal number of layers to apply for a correct colour reproduction.Apply the first coat with full coverage of the paint test cards. happy camper.I will be taking it back to the dealership to have this settled soon. 2nd after that would be a Ceramic Coat, which can help prevent chips simply via the coating applied. Feels weird but it works. I saw a beautiful soul red gen 2 cx-5 parked today at the grocery store. JavaScript is disabled. All rights reserved. After I said OK, the car sat at the I'd recommend getting a ceramic coating or your car waxed to prevent chip damage. If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). A simple tip for anyone considering a used Mazda: if you go with this particular paint colour, seriously consider having a clear protective film applied to the front part. I experienced the same issue with Crystal Soul Red Mazda CX-5. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. Here's a thread on the SCRM paint on another forum, PPG Repair Process for Mazda 46V Soul Red Crystal. After 1 month and 2,000 kilometers of mixed city and highway driving, there are no paint chips on the front of my Soul Red CX-30. Please refer to CarGurus Terms of Use. It is the soul crystal red color. Mazda CX-5 Soul Red Crystal Metallic. . . Is Mazdas CX-30 The Brands Best Two-Row SUV For Drivers? Mazda has reconfigured its CX-8 line-up for 2022, adding more petrol-powered variants and dropping front-wheel drive diesel models.. UPDATE, 09/05/2022 - Mazda Australia has increased the before on-road asking price for the CX-8 range by $200 as part of a range-wide price increase in April 2022. The other is a final coat. Paint on soul red chipping and flaking very easily. Apply two regular and even coats over the entire surface.This will provide extra chemical and mechanical resistance to the finish and prevent the clear coat from copying the structure of the base, which could lead to possible painting defects. The paint on the CX30 is THIN! Maybe because we have 4 dealers within a 20 mile radius. They told me it was made at a different plant and they hadn't had any complaints from that all problems of the 2020 Mazda CX-5 I also have a 2017 Mazda CX-5 with the Crystal Soul Red paint and I am having small chips I have 2 rock chips: one that went through the 3M film on a lower part of the bumper (it must have been a huge rock - but it's just a small mark) and one on the unprotected A pillar, also very small. COLOR: Soul Red Crystal. with the color. This color was a $700 dollar option and the paint . rock chips inline with the mileage on the car. To reproduce the 46V Soul Red Crystal colour, use a light grey filler. I took it in at 200 miles to get done, and it already had 3-4 chips on it, My 2015 Soul Silver paint has not held up well lots of chips, scratches, and a few chips that have begun to rust. Do I have front and back bumper, and hatch). And not just a variety of vehicles from their lineup. One of the best car buying decisions we've ever made -- just a wonderful vehicle that feels very luxurious at a budget price! The 46V colour code is a more sophisticated evolution of Soul Red 41V, the Japanese manufacturers two reddish three-coat colours. shopping for a soul red gt reserve. It's so beautiful, but it's clearly defective. My car is 1 year old, soul red crystal metallic paint color. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. COLOR: Soul Red Crystal. how does the Snowflake White Pearl compare to the Soul Red Crystal Metallic in durability? Check out these images of some of the affected cars: The irony is the soul red crystal paint color was a recipient at the Auto Color Awards back in 2013. The SINNEK ACADEMY believes it interesting to create a specific content that helps professionalsto accurately reproduce this colour, through a simple and agile application process. GOOD LUCK! I had 3M film installed with less than 100 miles on the vehicle. dealership for 2 additional weeks to allow the paint to cure and then we paid for a clear bra I feel like I could just wipe the paint off if I tried lol but they are beautiful colors. Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. See the car, about 10 months now, keep well in a roof garage. I dont know if officially its been resolved but Im not experiencing issues so far. Same one as the Machine Grey. Was: AU $24.00. vehicule last month. I have a 2018 Soul Red Mazdac CX-5 Grand Touring. It does not look yellow at all, but yes you can see the line on the hood where it ends. Amazing, head-turning, rich color. Torque News has been following the new 2018 Mazda CX-5 Grand Touring purchased by one of our colleagues. Its incredibly complex and can cause long-term damage to a vehicle if done incorrectly. they are saying its Show details. 2016 mazda paint 25d snowflake white, 34k crystal white, 35j stormy blue, 38p liquid silver, 41g zea. 2023 CarGurus, Inc., All Rights Reserved. bring it in for a complete look. Because of its greater complexity, professional painters must adapt the work and repair process to ensure optimal reproduction. It does not bother me. I have a lot of chips on my car & am taking it to dealer but don't know if they think they are responsible or not. JavaScript is disabled. It's literally sliding off my car!. Unacceptable! 2023 Mazda CX-30: How Good is Mazdas Small SUV in Winter. Copyright 1995-2023 LC Mdia inc.All Rights Reserved, By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. I have filled dozens of these chips and appear daily, it is evident by thousands of reports online that this is a significant defect on Mazdas behalf. Its fine as long as youre not tailgating people down the highway. A top-end protective film on top of that for frontal impact sections is also recommended by most, if you do any sort of regular highway driving. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. Cool 2016 Mazda Cx 5 Paint Codes 2022 . Yes it's that bad but it's such a stunning color it's almost worth it. In Stock (3) TEMPLATE. It may not display this or other websites correctly. I took it to the dealer (The service manager has been great) The most recently reported issues are listed below. We'll see. Given this paint is an extra charge I would not expect this. Diese Seite ist durch reCAPTCHA geschtzt und es gelten die Google. Considered to be one of the most beautiful red body colours in history ,the 46V colour first saw the light of day with Mazdas CX-5SUV, and was later used in other Mazda models. up January 2018 I think I am in for a fight because it didnt happen in the Spring City explanation show up. I keep the car garaged, had the extra sealer We purchased our CX5 two days before Christmas 2018. Used 2022 Mazda CX-30 2.5 S Select Package AWD Soul Red Crystal Metallic near Elgin, IL at Volkswagen Of Lake - Call us now 815-310-3464 for more information about this Stock #43971 I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. You might get away with only a hood application as the bumper is not metal and therefore takes rock hits better. The introduction of Mazda's special colorsSoul Red Crystal Metallic and Machine Gray Premium Metallic didn't just give the world two bold and distinct new shades, but it also helped Mazda develop new painting techniquestechniques which would give them a sort of hand-crafted feel that only master painters or Takuminuri could do. down to the metal. Warranty check on Tuesday I will post the dealers response but intend to This website uses cookies. Used Mazda CX-5 for Sale near Howell, NJ. Not scratches. They filed an initial report up to Mazda HQ and they told me to Not a 22.95 (1,275.00/l) 30ML CLEAR LACQUER COAT FOR CAR PAINT TOUCH UP BRUSH SCRATCH CHIP REPAIR. Has anyone had problems with their white Mazda 2017 CX5? I might add that I already owned a Mazda 3 so it is equipped with a skyactiv 2.5l 4-cylinder dohc 16v engine and a 6-speed automatic transmission. T. +34 943 742 800 The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. So the odds are good that. Anyway, I'm quite disappointed with the product as the colour isn't no where near soul red crystal. It doesnt make sense when this color has been nothing but stress for Mazda owners across the country. The car is less than a year old and has at least 20 chips on the hood. Conshohocken, MON - FRI: 8:00am - 5:30pm Mix base coat 1-1 with Reducer and stir well. For a better experience, please enable JavaScript in your browser before proceeding. Mazda production communication specialist Jacob Brown was quoted in saying the following: "There's no way to get around this. Place can (s) on a paint shaker or ensure the paint is fully stirred before reducing. Also, as far as repaints go, this color is horrifically hard to match. A Mazda Australia spokesperson said this price increase is due to supply chain constraints, as . So I went with the 2018 CX5 red soul color again and the paint is flaking again. Thanks. Read the First CX-5 Report: European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5. plant as of yet. However, because there are always exceptions, we must warn you about the famous Crystal Red Metallic paint that has become Mazda's visual signature, and almost a trademark. Mazda CX-5 Jet Black Mica. I keep my car washed, waxed and garaged. I really wanted to buy the Soul Red Crystal Metallic but the only one the dealer had already had several chips on the drivers door edge and on the front of the hood. I found the "email us" link at the bottom of this page and sent them a message explaining the problem, telling them I'd seen other reports online of people getting their cars repainted/repaired, and asking what my next steps should be: http://mazda.custhelp.com/ . I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. I'm the owner of a 2018 Touring in Soul Red Crystal Metallic. I am really disappointed. Soul Red Crystal Metallic paint: $595. We simply asked for it at the dealer's parts counter. For the past couple of years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Steps to Correctly Reproduce 46V Soul Red Crystal, Sanding marks in paint: How to prevent them, Matte Clearcoat: 9 Tips for Mastering its Application. Here are the following colors with images: As we have seen, the greater complexity of this colour lies above all in the correct adaptation of the products and time available for the repair. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It comes off in chunks. Is there any warranty on paint for these cars. they don't want to help out this time. See We had to drop the car back to the dealership and it Salls Registered The paint color is red. All colors will come as "Standard" Shade unless stated. me that the 2018 Red was the first time Mazda did a 4 step paint on their cars and they did Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. In addition, evaporation times will be shorter, and a Venturi can be used to shorten this process.In a complex colour such as 46V Soul Red Crystal, a recommended practice is to apply the product using the blending technique, in order to minimise any possible colour mismatch or colour leap, especially between parts and adjacent areas. There is a scratch on my passenger door that happened when I was opening my door in a garage. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. This is very concerning as pain chipping can lead to corrosion. GT Premium Package (1) Navi SD Card (1) Soul Red Crystal Metallic Paint (1) Availability. The OEM process utilizes an exotic tri-coat system made up of a black color coat followed by high brightness leafing aluminum layer, then is topped with a clearcoat. I had a 2017 GT that had a half dozen or so little chips on the hood. Would suggest you take the vehicle there and speak with the service manager to arrange an appointment for photos and they will pursue with Mazda. The body shop told In case we missed a picture or a detail you would like to see of this vehicle, we are happy to send you A PERSONAL VIDEO . TouchupXS-Perfect Match For Mazda CX-5 46V Soul Red Crystal Metallic 2oz Touch Up Paint 5.0 (1) $2799 FREE delivery Mar 10 - 11 Harpy Motors Touch up Paint Pen & Clearcoat Compatible with 2016-2018 Mazda CX-5 45P Sonic Silver Metallic -Color Match Guaranteed No reviews $2395 FREE delivery Mar 10 - 16 Small Business Less is better. Ive had 3 16+ Mazdas and the all chip easily. Buy 2023 Mazda CX-30 Touch-Up Paint. I heard back a couple days later and they started an official case file for me. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. They list both 46 and 41 as soul red. It takes specialized expertise to perform any paint job, whether its an allover spray job or just some spot paintwork. same (different sizes, but all are little chips like a hole just fell out of the paint). Repair was not a good match. Mazda's soul crystal red paint on my Cx-5 that has only 12000 miles and is garaged daily has 12 or more chips on the hood and several on the door. I have seen many people complaining about this issue with Mazda online, it needs to be investigated for a possible class action law suit. But seen loads of people say they get loads of stone chips after just a few hundred miles! See Most who worry about paint chips get a paint protection film applied when the car is new. The vehicle was purchased in February and has held up to New England winter, spring, and summer well. The 103 sold. Of course, the car will still get rock chips, but at least you'll be able to avoid all of the minor chips if you didn't have protection. Home of Zoom-Zoom We have 7 different locations across Chester, Montgomery, and Delaware counties. It's a problem with the industry not the paint. This. working good. Mazda refused to admit that there was a problem but finally admitted that the paint thickness and application etc for that particular colour was to blame for the chipping problem. the clear bra installation, I hand washed and detailed the car, finding a few issues with the We dont begin any repair before doing so because thats the type of service you should expect out of a body shop. paint should not fade in such a short time. More is not really better/ Waxing will not help chips. Getting obsessed with the freaking CX5 these days. Mazda's Kodo-Soul of Motion design philosophy . We followed the directions carefully. I was more than 10 feet away, mind you. What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. what's a great deal price for 2020 CX-5 Soul Red. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. They repainted the whole all problems of the 2018 Mazda CX-5 Jim One end is a base coat. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Buy 2023 Mazda Mazda3 Touch-Up Paint. NEW Mazda . and plentiful. Go through Mazda's website and file a warranty complaint. But the emphasis here is that the paint is excessively flaking off the car where the car is hit by dirt/stones. In addition to our great service check out these features:, And many more features!. Here's how the repair went. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. They clearly don't stand behind their vehicles! !, This vehicle is a great choice! Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Finally, apply the final coat with a high performance and easy to apply clear coat, such as SINNEKs CC/1700. This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. 2022 Mazda 2.5L CX-30 Carbon Edition (CE) Crossover 6-AT AWD - Polymetal Gray Metallic - 02-2022 to ??? Find Parts That Fit: This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Find Parts That Fit: 2023 CX-30: All Products . I have been communicating with only two people and the guy that told me that, I have talked to several times so he is well aware of my issue. That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. We look forward to hearing from you and showing you the 3D Difference! Consumer complaints have decreased significantly since 2019 as well. For OP, Generally speaking the best protection will be PPF (Paint Protection Film) this is a physical clear product that you can have installed on the front bumper, front half (or ) of your hood and around the mirrors. They never issued a recall, but according to my Mazda body shop, they repainted LOTS of red cars over about a 2 year period. A simple online search confirms this problem. on the bumper and some on the door and inside the door well. There seems to be a problem serving the request at this time . Soul Red However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. Get a good PPf done. Content will be removed if CarGurus becomes aware that it violates our policies. problems related to paint (under the structure category). Very interesting! This adaptation is intrinsically more complex but paying special attention to the critical steps of the process from the start, and following the manufacturers indications and recommendations, will enable you to master the application of Soul Red Crystal 46V and other three-coat colours of similar complexity.