Room rates include meals and beverages at onsite restaurants and bars. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The bartenders are great and fast. The resort was impeccably clean. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. Are there opportunities to exercise at Excellence Riviera Cancun? Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. It was nice having our own private area where we could switch off and read a book. Its a very smooth process. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. The standard and variety of food on offer was really top quality. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. However, guests are not required to wear a mask anywhere, but there is space available everywhere. I'm going 12/26/08-01/01/2009. the food was lacking flavor and again overcooked. If youve ever been to an all-inclusive resort you know the drill. Kind of a let down. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. There are a few drawbacks to this beach. This island was the first landing spot of Christopher Columbus in 1492. It is just a slight reduction that you wouldn't notice if you haven't been there before. From the moment we walked in, we were treated like VIPs! Again, this service differentiated the Excellence and made the experience incredible. So, if you value privacy the Excellence club might be for you. It has been a pleasure having you with us and we look forward to seeing you back soon. The food was where the disappointment came. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. Whats included in the all-inclusive package. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Staff & Service: This is why Excellence is always worth it over other resorts. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. SELLING PRICE: $1,500 USD. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. He interacted with every person in ever activity we did and made sure we were well taken care of. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. Ensuring proper protocols are in place. An extensive gym with a great range of equipment. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. Airport - Arrival was quick and easy. It has been a pleasure having you with us and we look forward to seeing you back soon. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. We talk about changes to the resort, our experience. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. COVID Safety: We are vaccinated, so felt safe traveling. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. The Margaritas were definitely the highlight of this restaurant. Package deal Contact accommodation for availability. They are large beautiful rooms with great amenities. The driver was friendly and spoke good English. Stocked Mini-bar with all of the goodies you could ever need. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. That works for most people, but we go on vacation to away from the world. It was handled beautifully with no issues at all. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! Please, receive our warmest regards from The Excellence Collection. The staff knew exactly what we needed and got the job done. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. We went to the concierge and they printed out results for us, which they already had tied to our room. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. They no longer give you menus at the restaurants, probably for safety. Which popular attractions are close to Excellence Riviera Cancun? The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. The Indian food is actually legitimately good and quite authentic. These cookies will be stored in your browser only with your consent. The resort and rooms are beautiful. 2 We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. That alone was amazing to save us from waiting on hold. The. The resort is beautiful and so well maintained. Yes, parking is available for guest and it is complimentary. Spice was the best meal we had there. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Its the perfect spot for a romantic dinner. Wedding planners, along with wedding packages and honeymoon packages are available. Secrets resorts All your questions answered! Masks are required on flights and airport. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. We really cant fault the resort for its cleanliness. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. So impressed by everything about it! We made our way down to the beach every day around 11:00, and had no problems finding chairs. Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. They taught us some Spanish phrases and talked about Bollywood! We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Bike ride is a great escape from this great escape. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. We were lucky to get one for the end of the week. The food also sets this place apart. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. The staff here were very good and the service was seamless, but the food definitely was a letdown. He remembered our names. Please, receive our warmest regards from The Excellence Collection. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. We will pass your kind words along to the entire team. Review collected in partnership with this hotel. Juan at the martini bar is the best bartender. They were lower than usual, especially the lazy river around the spa. It has lovely sea views and is located in a small corner of the resort. Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. Again this course is on the premium side and can cost up to $300 for around. I. A couple of the restaurants are adult only as well. by Adrian updated October 11, 2022, 7:10 pm. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. Our driver wore a mask and we did too in the enclosed space. Toggle Excellence Riviera Cancun. The poolside food options are pizza and cheeseburgers. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! We had the test after lunch and had results before dinner delivered in an email. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. I thought that would annoy me, but it was not an issue at all. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. All of the shows were amazing. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Room: We have done all level of rooms in the past and there is not a bad room in the resort. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Cleaning round the clock. Arrl nem is beszlve, hogy az ti cl jnius . Only two of the pools are heated and these are only heated in the Winter. However, the food is below average. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If youre looking for privacy, this is the room type for you. We hope to come back in the next few years! All the restaurants are very average. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. The Mile spa is really a top-class offering, but it does come at a premium price. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We at InspoVacay prefer a more condensed offering. There are several restaurants and none disappoint. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. We had issues getting an appointment when we visited. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Wonderful!The focus is on keeping you safe. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. We would suggest booking before you go. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. There is a golf course located right next to the resort. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. When we stayed we were in Junior with a rooftop plunge pool. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. #1 of 10 all-inclusives in Puerto Morelos. The Hibachi (Spice) - WOW! We tend to have pretty high standards and they were all exceeded. A. Lastly, bring lots of smaller bills for tips! Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. Wish I knew these three things before we went.Have fun! The Mahi Mahi Skewer on the lunch menu was top class. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. So if you like to be close to the hustle and bustle this is the option for you. Entertainment and hospitality went above and beyond. All the activities were well done, but out of the pack Gonzalo and Julio were on top. There are really only a handful of features that we see real benefit in. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Many people bring their own insulated drinks with built in straws. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. Its a really strong drink offering. What are some restaurants close to Excellence Riviera Cancun? Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. The other pools were pretty much the same temperature as the air around us. Yes, Wi-Fi is included and is available throughout the resort. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . Also, the water was way too warm for almost all the pools. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community.
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