I never received my email confirmation for my tickets. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Im very easily to forget my password. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I logged into the website and it still said the same thing. Is it Safe? I got to the event, having paid for 10 tickets, and the etickets didnt work. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. Slow to respond and when they do it has nothing to do with the issue expressed to them. This update includes performance improvements and bug fixes. Its all a fan needs, all in one app. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". They replied that it happens quite often and therefore there should be no need to worry :-). Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. she told me I could not be on Wi-Fi when using the app so she hung up on me. I had no trouble signing in and viewing my tickets at that time. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. NOT RECEIVED MY TICKETS FOR TONIGHT Two thumbs down. My axs app on my iphone is not working. BUY THE PERFECT stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I am concerned as the show is coming soon. I placed two orders for tickets at the same event. Create an account to follow your favorite communities and start taking part in conversations. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. I can't log in to the mobile app. Ive asked to speak to managers , and gotten IGNORED. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Get all of your passes, tickets, cards, and more in one place. . This is how I was tricked into buying more tickets. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Please help me with my situation. I expect much more from AXS!!! Get the AXS app from App Store or on Google Play. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Our 2022 Transparency Report has landed Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Have had a variety of other problems in the past, particularly with tickets not displaying. Tap for tickets to see the artists and teams you love. This is the ABSOLUTE WORST APP I have. Are you having issues? Many mails, all saying I had to click on "Your events", to get my ticket. Sortir et rejoindre la voie. So basically quit your job if you want to enquire about your ticket. I have the confirmation email from AXS so I know I'm using the right email. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Works fine on my computer. After entering credit card info (correctly) the next button never lights up to proceed to billing address. I was not aware I had already completed my purchase and was charged $181. What's a "Waiting Room"? They will pursue AXS who in turn, will keep your money. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. The use and ease of AXSTickets was phenomenal. Be safe from hackers and unwanted bills. I logged into AXSTickets and saw the tickets. They said he had 6 tickets ( I only had 5!) I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Enter your device passcode. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. I can see my tickets, but I don't see a way to print them. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. AXS connects fans with the artists and teams they love. Then I received 2 notifications from my bank for 2 separate large transactions. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Update AXS Tickets to the latest version on PlayStore. Buying Basics How can I buy tickets? By No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. My show is on Friday and I so wish I was able to go. Where are my tickets? If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. I can't access purchasing tickets either on my desktop or phone. Tap for tickets to see the artists and teams you love. With the AXS app,. Today, My 2 tickets has dissapear in My Events Section. Official Tickets and Your Source for Live Entertainment | AXS.com Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Please help! They show up on website though. I have exactly the same problem. Get The Big To-Do. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Mappy donne les informations utiles pour votre itinraire de. Don't know why it won't work. I followed the directions of creating a AXS account via the email address that they sent me the email. The email sharing the tickets never went through. They hold your money forever if there is any issue with your event or if you sold your tickets. Can transfer over AXS app. Its all a fan needs, all in one app. AXS Tickets does not seem legit based on our analysis. 1. Tickets from one order are there, the other order isnt and I havent received two emails either. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Privacy Policy. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. called the support number and held from 20 minutes to hr and 20 minute. No. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. THANK YOU! Justuseapp Safety Score for AXS Tickets Is 13.2/100. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Prendre un ticket (Page La Barque) 2,7 km. Then the final queue starts for buying tickets. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Its all a fan needs, all in one app. Once there, it was another 40 minute wait (missing one band), before they could get in! Please fix. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. And waited. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected.
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